Privacy Policy

Who we are.

This Privacy Policy describes how Simuli Ltd and its affiliates (“Simuli,” “we,” “our” or “us”) collect, use, and share information in connection with your use of our website (www.simuli.co.uk).

We recommend that you read this Privacy Policy in full to ensure you are fully informed. If you have any questions about this Privacy Policy or Simuli data collection, use, and disclosure practices, please contact us at info@simuli.co.uk.

Information we collect.

Cookies and usage

Like most websites, we gather certain information automatically and store it in log files. In addition, we may collect certain information automatically from your device. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, landing page, and referring URL. To collect this information, a cookie may be set on your computer or device when you visit our site. Cookies contain a small amount of information that allows our web servers to recognise you. We store information that we collect through cookies, log files, and/or clear gifs to record your preferences. We may also automatically collect information about your use of features of our website, about the functionality of our website, frequency of visits, and other information related to your interactions with the website. We may track your use across different websites and services. In some countries, including countries in the European Economic Area (“EEA”), the information referenced above in this paragraph may be considered personal information under applicable data protection laws.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How we use the information

We use the information we collect in various ways, including to:

• Improve the way our website and app work.
• Provide relevant online advertising.
• Understand and analyse how you use our website.
• Measure the effectiveness of our marketing.
• Communicate with you, either directly or through our partners, including for customer service, to provide you with updates and other information, and for marketing and promotional purposes.
• Process your transactions.
• Find and prevent fraud.
• If you have opted-in to receive our email newsletter, we may send you periodic emails. If you would no longer like to receive promotional email from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below. If you have not opted-in to receive email newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us. The email program we use to deliver our newsletters is Mailchimp and their privacy policy can be found here: https://www.intuit.com/privacy/statement/

Social Media

When you use our website or those of trusted providers, you may be able to share information through social media networks such as Facebook or Twitter, for example through ‘Likes’ or reviews. When doing this your data may be visible to providers of social network services and their users, as well as Simuli. We recommend that you consider the privacy settings on your social media accounts so as you are clear how your information may be used and shared.

Who we share your data with

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include Simuli. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How long we retain your data.

For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Simuli does not store any credit card details of our customers, all payments go through a secure payment gateway. Simuli does not share any financial details with any of our 3rd party applications.

What rights you have over your data.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. This is called a Subject Access Request.

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you have any concerns, please contact us to deal with your concerns. If we are unable to deal with your concerns, you have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).